Support

The primary method of product support is by email. We will reply to your request as soon as possible.

Email: Support

The secondary method for product support is through the SmartDraft’s discussion groups.

Discussion Groups


FAQ

How to share Menu when AutoCAD 2000/2002 and 2004/2005 based products are installed.

If you want to share a single installation of SmartDraft with both AutoCAD 2000/2002 and AutoCAD 2004/2005 based products, follow the instructions below. Once the SmartDraft menu is recompiled with 2004/2005, it will not work with AutoCAD 2000/2002 based products.

Procedure:
To share a single install on dual AutoCAD installations.
1. Open Windows Explorer and navigate to the product folder.
2. Highlight the SmartDraft menu files.
    Smart.MNL
    Smart.MNS
    Smart.CUI
    Smart.DLL
3. Right Click, Choose Copy.
4. Move pointer off file list, Right Click, Choose Paste.
5. Rename the copied files to Smart2004.*
6. Open AutoCAD 2004, 2005, or 2006.
7. Issue the MENULOAD (2004/2005) or CUILOAD (2006) command.
8. Select the Browse button, under the Menu Groups Tab (2004/2005 only)
9. Navigate and select the copied menu, select Load.
10. Select the Close button.

Land Desktop: Error: Automation Error. Problem in loading application

We have found this error when Land Desktop / Civil Design 3 and Land Desktop / Civil Design 2004/2005/2006 are loaded. We believe there is a conflict with the Land Desktop / Civil Design customization files used by SmartDraft.
Suggestion: Reinstall or repair the installation for Civil Design of the version of Land Desktop you want to use. Note: Once you have done this, it has been our experience the other version of Land Desktop / Civil Design will display this message when using SmartDraft tools which access the Land Desktop databases.